Remote Assistance

Remote Desktop Support



Remote Desktop Assistance

Our Fathom IT live remote assistance tool which is part of our FIT support plan offerings allows a fathom engineer to share the control of your computer (mouse and keyboard) and view your screen in order to resolve your IT problems.

If your IT problem is not resolved after this remote session you may require an on-site visit from one of our Fathom engineers.

Simply close down any personal information and download the netview application here and choose the option to run or open it on your computer.