Support Service Packages

Our FIT plans offer total service support for offices, businesses, retailers, schools, restaurants, homes etc.

Enabling  anyone to work anywhere and be reassured of professional help and support.

What makes us different is we have 30 years in the industry and are happy to offer testimonials from our present clients, much of our business is by word of mouth referrals.

 

We offer peace of mind and with a monthly service support agreement you will be able to know your IT is being taken care of.

 

We make a point of understanding our clients needs and helping them stay up and running at all times.

  • Easy assistance  

  • On-site visits

  • Bespoke packages 

  • Hardware repairs

  • Software knowledge for industries and businesses

  • Long Serving permanent staff offering bespoke needs based assistance 

 

FIT 1 – Support services offer a fast response, hardware support, phone support. An annual review with recommendations. Annual anti-virus. This is a great package offering hands on help for the smaller settings 1-10 machines prices start from as little as £10.00 pm a month.

 

FIT 2 – Support Services offer fast response, scheduled visits to sites, unlimited phone support and an annual review with recommendations. Annual anti-virus installation and data back review. This support is suitable for clients who are running 10 – 50 machines who require us to provide a full wrap around service. Service level agreement will be dependant on full review 

We have other products available for those that might require more bespoke support – offering full server support, hosting, exchange, backups. Call the team on 0161 941 7222.

 

Companies need peace of mind with their IT systems and we aim to offer that at Fathom IT with our support FIT plans. Our service is smooth offering the type of fast service of an in-house IT person ensuring your IT network is running smoothly 24/7.

We can work alongside your software provider if you run a specialist package, or we can replace the hardware should that fail. Fathom IT have the skills and we have the package to put things right quickly, cost effectively and correctly.