Support Packages

FIT Plans offer total support for offices, retailers, educational establishments etc.

  • Remote assistance
  • On-site visits
  • Bespoke packages supported
  • Software knowledge for most industries and businesses

Covers 1-10 Computers £ POA

FIT 1 provides user support with an 8 hour response (excluding weekends), pay-as-you-go hardware support, two half hour on-site visits per month, unlimited phone support and an annual review with recommendations. This support is suitable for clients running between 1-10 machines. Annual anti-virus installation and review is included.

Covers 10-50 Computers £ POA

FIT 2 provides user support with an 8 hour response time (excluding weekends), pay-as-you-go hardware support, Four half hour on-site visits per month, unlimited phone support and an annual review with recommendations. This support is suitable to clients who are running 10-50 machines. Annual anti-virus installation and review included.

Covers 50+ Computers £ POA

FIT 3 provides user support with an 8 hour response (excluding weekends), pay-as-you-go hardware support, 6 half hour on-site visits per month, unlimited phone support and an annual review with recommendations. This support is suitable to clients who are running 50+ machines. Also includes a monthly maintenance visit and annual anti-virus installation.

All of the above plans operate on a minimum three month contract.

Companies need peace of mind with their IT systems and we aim to offer that at Fathom IT. Our service to that of an in-house IT person ensuring your IT network is running smoothly 24/7.

We can work alongside your software provider if you run a specialist package, or we can replace the hardware should that fail. Fathom IT have the skills and we have the package to put things right quickly, cost effectively and correctly.

We base your needs and time on the number of computers you have.

Additional Option: Server Plan

In-House server support for Windows

Call Today for a Free Consultation on 0161 962 9595